Costs & Margins

Year 1 Base operating performance with strong unit economics at partial capacity and significant room for growth.

Financial Summary (Year 1 Base)

800 families, 80% daycare utilization. Strong unit economics at partial capacity with significant room for growth.

$14.04M
Annual Revenue
$10.57M
Annual Operating Costs
$3.47M
Annual Operating Profit
25%
Operating Margin

Cost Breakdown

Click each item to see detailed assumptions and justifications.

Program-Level Costs (~$6.40M/year)

Daycare (Traditional)

Revenue $4.32M Costs $3.18M Margin 26%

Cost Breakdown

Category Monthly Annual % of Costs
Staffing (FT leads)$104,592$1.26M39.5%
Staffing (PT assistants)$122,021$1.46M46.1%
Turnover allocation$11,331$136K4.3%
Food (kitchen-prepared)$14,256$171K5.4%
Paper/consumables$4,315$52K1.6%
Curriculum/education$3,500$42K1.3%
Licensing/training$1,100$13K0.4%
Tuition processing$3,596$43K1.4%
Total$264,711$3.18M100%

Key Assumptions

  • 216 children enrolled (80% utilization)
  • 20 full-time leads @ $24/hr + healthcare + PTO
  • 36.4 FTE part-time assistants @ $18/hr
  • 25% staffing buffer for breaks, compliance
  • Food: $3.00/child/day (fresh, kitchen-prepared meals)
  • 5% turnover allocation for recruiting and training

Why These Costs

  • Premium wages reduce turnover: $24/hr for leads, $18/hr for assistants—well above market. Better pay reduces the biggest hidden cost in childcare: constant turnover and training.
  • Real food included: All-inclusive meals from central kitchen (vs. processed snacks at typical daycares). Higher cost per child but drives quality perception and parent satisfaction.
  • Staffing is 90% of costs: Childcare is fundamentally a labor business. Our efficiency comes from shared infrastructure (kitchen, janitorial, management), not from cutting corners on care.

Enrichment Programs

Revenue $3.62M Costs $1.20M Margin 67%

Cost Breakdown

Category Monthly Annual % of Costs
Staffing (category leads)$47,066$565K47.1%
Staffing (PT assistants)$17,579$211K17.6%
Turnover allocation$3,232$39K3.2%
Materials (all 9 categories)$13,375$160K13.4%
Processing fees$3,016$36K3.0%
Buffer/contingency$19,258$231K19.3%
Total$99,881$1.20M100%

Key Assumptions

  • 754 classes/month across 9 categories
  • 10 students/class average @ $40/lesson
  • 9 full-time category leads (one per category)
  • Part-time assistants for classes requiring support
  • Materials budget: $17.75/class average (exploration-style curriculum)

Why These Costs

  • High margin by design: 67% margin reflects efficient use of shared infrastructure. Enrichment uses daycare/flex rooms during off-hours.
  • Category leads are specialists: Each of 9 categories has a dedicated full-time lead who teaches, plans curriculum, and supervises helpers. Quality instruction drives premium pricing.
  • Materials vary by category: Art, Maker, and Life Skills consume more materials; Dance, Gymnastics, and Martial Arts need mostly reusable equipment.

Kitchen/Food & Beverage

Revenue $1.23M Costs $996K Margin 19%

Cost Breakdown

Category Monthly Annual % of Costs
Food costs (w/ 5% waste)$34,069$409K41.1%
Packaging$7,358$88K8.9%
Processing fees$5,636$68K6.8%
Labor (Head Chef + Sous)$21,844$262K26.3%
Labor (PT kitchen staff)$10,510$126K12.7%
Turnover allocation$1,618$19K2.0%
Equipment maintenance$400$5K0.5%
Smallwares/supplies$1,534$18K1.8%
Total$82,969$996K100%

Key Assumptions

  • Revenue mix: 56% Staple Meals, 30% Make-to-Order, 14% Café
  • Food costs vary by category: Staple 38.7%, Café 22.5%, Make-to-Order 23%
  • 1 Head Chef @ $28.50/hr + 3 Sous Chefs @ $24/hr (always 1 on duty)
  • ~3.4 FTE part-time kitchen staff

Why These Costs

  • Strategic pricing, not maximum margin: 19% margin is intentional. Lower food prices drive facility usage and keep families on-site longer.
  • Real food requires real labor: Head Chef + Sous Chefs ensure consistent quality and always-present leadership. Not a fast-food model.
  • Staple meals are the value play: Higher food cost % (38.7%) but drives habit formation and repeat visits.

Pay-Per-Hour Daycare

Revenue $1.62M Costs $580K Margin 64%

Cost Breakdown

Category Monthly Annual Notes
Marginal staffing~$40,372~$485KUses existing staff
Snacks/supplies~$4,074~$49KSnacks only
Processing fees~$3,900~$47K1% of revenue
Total$48,446$580K

Key Assumptions

  • 48 children peak usage (18.8% of total capacity)
  • Leverages otherwise empty daycare capacity
  • Uses existing staffing infrastructure with marginal additions
  • Weekday evenings + weekend operations

Why These Costs

  • High margin from capacity utilization: 64% margin reflects use of existing rooms and staff infrastructure. Marginal cost model.
  • No full meals: Snacks only (parents typically aren't leaving kids for full day). Lower food costs.
  • Only possible at our scale: Pay-per-hour daycare is rare because most daycares can't afford the flexibility. Our traditional enrollment base provides the foundation.

Public Flex Rooms

Revenue $293K Costs $120K Margin 59%

Cost Breakdown

Category Annual Notes
Staffing~$96KSupervision and coordination
Supplies/materials~$18KEvent supplies, setup materials
Processing fees~$6K2% of revenue for reservations
Total~$120K

Key Assumptions

  • 4 flex rooms (840 sq ft each) with operable partitions
  • Year 1 Base: ~21% utilization
  • Mix of adult classes, parties, events, member-hosted classes, community rentals

Why These Costs

  • Minimal marginal costs: Rooms already built. Primary cost is coordination and occasional setup.
  • Cleaning centralized: Janitorial costs tracked in Facility Operating Expenses, not allocated here.
  • Significant growth potential: 21% → 50% utilization represents major upside opportunity.

School-Age Supervision

Revenue $137K Costs $109K Margin 20%

Cost Breakdown

Category Monthly Annual Notes
Staffing~$7,500~$68K1:18 ratio, PT staff
Snacks~$1,800~$16KBreakfast + afternoon
Admin/coordination~$1,500~$14KScheduling, parent comms
Processing fees~$320~$3K1% of revenue
Supplies~$700~$8KHomework, activities
Total~$9,000$109K9-month school year

Key Assumptions

  • 36 children enrolled
  • Before school (6-9am) and after school (3-6pm) care
  • 9-month school year only
  • Uses Flex 5-6 rooms

Why These Costs

  • Strategic service, modest margin: 20% margin is acceptable because school-age care drives transportation enrollment and family engagement.
  • Complements transportation: Children arriving via school bus need after-school care. This service captures that demand.
  • Lower ratio = lower cost: 1:18 ratio (vs. 1:4 to 1:12 for younger children) dramatically reduces staffing costs.

Camps

Revenue $227K Costs $105K Margin 54%

Cost Breakdown

Category Annual % of Costs Notes
Staffing$40,69839%3 staff @ $18/hr, 14 weeks
Food/meals$26,46025%Breakfast, lunch, 2 snacks
Supplies/materials$14,36414%Arts, STEAM, sports
Admin/coordination$5,6005%Camp coordination
Processing fees$2,2682%1% of revenue
Total$105,390100%

Key Assumptions

  • 54 children enrolled (75% utilization of 72 capacity)
  • $300/week per child
  • 14 weeks total: Summer (11), Winter (2), Spring (1)
  • Uses Flex 5-6 and Flex 11-12 rooms (combined)

Why These Costs

  • Leverages existing infrastructure: Uses enrichment rooms and staff during school breaks. No additional capital needed.
  • Real food from kitchen: $7/day per child for breakfast, lunch, and snacks—not typical camp food.
  • Staff continuity: Uses school-age supervision staff and enrichment leads. Provides additional hours for existing employees.

Transportation

Revenue $151K Costs $98K Margin 35%

Cost Breakdown

Category Annual % of Costs Notes
Driver costs$35,00036%Transportation portion only
Insurance$26,00026%Liability + physical damage
Maintenance$15,00015%Routine + repairs reserve
Depreciation$14,00014%2 buses @ 15-year life
Fuel$8,4009%~12,500 miles/bus/year
Total$98,400100%9-month school year

Key Assumptions

  • 2 small buses (30 passengers each)
  • 30 students/run average (50% utilization)
  • $7/trip pricing
  • 720 runs/year (2 runs/day × 5 days × 36 weeks)

Why These Costs

  • Strategic near-cost pricing: $7/trip solves the logistics nightmare for families. We're not trying to maximize transportation margin.
  • Cross-trained drivers: Drivers work transportation routes + enrichment/daycare/hospitality during the day. Only transportation portion allocated here.
  • Competitive moat: Only possible at our scale. Creates lock-in and drives enrichment enrollment.

Co-Working

Revenue $46K Costs ~$12K Margin 74%

Cost Breakdown

Category Annual Notes
Technology/supplies~$10KWiFi upgrades, printing, supplies
Misc operating~$2KMinor maintenance, consumables
Total~$12K

Key Assumptions

  • 2,150 sq ft co-working zone with 40 fixed seats
  • 70% occupancy in Year 1 Base
  • Revenue from reservation fees only (basic access included in membership)

Why These Costs

  • Near-pure margin: 74% margin because co-working uses existing facility infrastructure.
  • Utilities and cleaning centralized: Not allocated to co-working; tracked in Facility Operating Expenses.
  • Strategic service: Primary purpose is keeping parents on-site while children are in programs. Revenue is secondary.

Fixed/Shared Operating Costs (~$4.17M/year)

Facility Operating Expenses

Annual Cost $2.13M

Cost Breakdown

Category Monthly Annual Notes
Rent / NNN$109,375$1.31M70,000 sq ft @ $18.75/sq ft
Centralized janitorial$39,214$470K2 leads, 6 FT, 2 PT staff
Utilities$11,934$143KElectric, gas, water
Insurance$5,042$60KProperty and liability
Maintenance$4,247$51KRepairs, preventative
Security/IT/other$8,642$104KSecurity, base IT, waste
Total$177,454$2.13M

Key Assumptions

  • 70,000 sq ft facility in Grandville, MI
  • $18.75/sq ft/year effective lease rate (rent + NNN)
  • In-house janitorial team: leads @ $21/hr, FT @ $18/hr, PT @ $17/hr (all with employer taxes, FT with healthcare/PTO)

Why These Costs

  • High fixed, low marginal: Once open, these costs are largely fixed. Higher enrollment spreads costs over more revenue, driving margin expansion.
  • In-house janitorial: Centralized cleaning for entire facility. Not allocated to individual programs—prevents double-counting.
  • Premium facility = premium rent: Location and quality drive the $18.75/sq ft rate. This enables the integrated experience that differentiates us.

Hospitality & Operations

Annual Cost $1.15M

Cost Breakdown

Category Monthly Annual Notes
Direct labor$91,298$1.10M~22.8 FTE across all hours
Turnover reserve (5%)$4,565$55KRecruiting and training
Total$95,863$1.15M

Staffing Mix

  • 35% full-time @ $24/hr + healthcare + PTO
  • 65% part-time @ $18/hr
  • Operating hours: 6am-10pm, 7 days/week

Peak Staffing

  • Weekday peak (3-6pm): 12-16 staff on duty
  • Weekend peak (10am-2pm): 14-18 staff on duty
  • Off-peak: 3-5 staff minimum

Key Assumptions

  • Minimum 3 staff on duty at all times
  • Cross-trained hospitality generalists (not traditional servers)
  • Responsibilities: food running, customer presence, child support, parent logistics, wayfinding

Why These Costs

  • Premium experience as differentiator: Facility feels "over-staffed" from guest perspective. Short waits, proactive help, high-touch service.
  • Pure cost center: Hospitality has no direct revenue but supports all revenue streams by reducing friction and increasing satisfaction.
  • Bonus skills encouraged: Staff bring unique talents (music, balloon art, languages) to create delight moments.

Management

Annual Cost $790K

Cost Breakdown

Role Monthly Annual FTE
CEO (Founder)$11,800$142K1.0
Founder's Ops Partner / CoS$7,600$91K1.0
Director of Operations / GM$9,000$108K1.0
Operations Coordinator$5,300$64K1.0
Head of Daycare$7,600$91K1.0
Assistant Director of Daycare$5,300$64K1.0
Head of Enrichment Programs$7,600$91K1.0
Finance/Accounting Manager (PT)$5,400$65K0.5
HR/People Operations Manager$6,200$74K0.5
Total$65,600$790K8.0

Key Assumptions

  • 9 core management roles, ~8.0 FTE
  • All figures fully loaded (base salary + healthcare + PTO + payroll taxes)
  • Shared management structure—not allocated to individual programs

Why These Costs

  • Centralized leadership: One management team supports all revenue streams. More efficient than separate leadership for each program.
  • Founder's Ops Partner: Shields CEO from day-to-day interruptions, ensures execution. Critical for founder-led startup.
  • Part-time Finance/HR: Experienced oversight without full-time CFO/HR Director salaries.

Technology Systems

Annual Cost $85K

Cost Breakdown

Category Annual Notes
Software licenses~$40KChildcare management, scheduling, CRM
IT support~$25KNetwork maintenance, tech support
Communication systems~$15KPhone, internal communications
Data security~$5KBackup, security compliance
Total~$85K

Key Assumptions

  • Technology implementation (one-time) is separate ($450K capital)
  • This covers ongoing operating costs only
  • Consumer app, backend systems, access control, kitchen orders

Why These Costs

  • AI-native operations: Built with AI from day one. Technology reduces administrative burden and enables better service.
  • Operating costs, not capital: Implementation is one-time; this is annual subscription/support costs.

Corridor Operations

Annual Cost $14K

Cost Breakdown

Category Annual Notes
Activity zone supplies~$8KCorridor activity materials
Maintenance/upkeep~$4KCorridor-specific maintenance
Misc operating~$2KOther corridor costs
Total~$14K

Key Assumptions

  • Premium circulation corridors with activity zones
  • Not passive hallways—designed as destination spaces
  • Cleaning included in centralized janitorial

Why These Costs

  • Minimal incremental cost: Corridors are built into facility; ongoing costs are primarily supplies and maintenance.
  • High value, low cost: Activity zones in corridors create engagement without requiring dedicated staffed rooms.

Year 2 Expansion Potential

Utilizing existing capacity that's already built and paid for—high margins on incremental revenue.

Additional Revenue +$4.47M/year
Additional Costs +$1.28M/year
Additional Profit +$3.19M/year
Expansion Margin 71%

Expansion Components

Weekend Enrichment

7 additional weekend enrichment rooms

Revenue +$2.04M/year
Costs +$389K/year

Pay-Per-Hour Expansion

Utilization doubled: 18.8% → 37.5%

Revenue +$1.62M/year
Costs +$581K/year

Public Flex Rooms

Utilization increased: 21% → 50%

Revenue +$702K/year
Costs +$287K/year

Key Financial Insights

Operating Efficiency

Shared infrastructure creates cost advantages while enabling better service. We're running an integrated operation where each component makes the others better and more efficient.

Strong Unit Economics

Even at partial capacity in Year 1, we achieve ~21% operating margins. This demonstrates the strength of our model before reaching full utilization.

Multiple Growth Paths

Program capacity expansion, membership growth (800 → 1,300+ families), and operational optimization. The combination creates a compelling growth trajectory.

Diversified Revenue

10 revenue streams reduce concentration risk. No single stream represents more than 33% of revenue. Different streams serve different family needs.

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